HVAC
HVAC businesses must contend with intense local competition, high call volumes, and seasonal spikes in demand. Begis Automations creates systems that guarantee, year-round, that every lead receives an immediate response, every estimate is followed up on, and every job that is finished results in a review.
Common Problems
The Under-Sink Dilemma
You are under a sink with dirty hands. A new lead calls, it goes to voicemail, and they immediately call the next plumber on Google.
AFTER: THE SOLUTION
Instant Job Capture
The system instantly texts them back: "Hi, I'm on a job right now. How can I help?" You secure the lead without ever dropping your wrench.
Chasing Unpaid Invoices
You finish the repair, email an invoice, and spend the next three weeks calling the customer trying to collect a physical check.
AFTER: THE SOLUTION
Text-to-Pay on Site
Send a secure payment link via text message as soon as the water is back on. Get paid before your van leaves their driveway.
Empty Review Profiles
Customers are thrilled that you fixed their burst pipe, but they forget to leave a Google review by the time you leave the house.
AFTER: THE SOLUTION
Automated 5-Star Engine
The moment the invoice is marked paid, the system automatically texts them a one-click link to leave a 5-star Google review.
Plumbing Software FAQs
How does this handle emergency after-hours calls?
You can set up specialized after-hours automations. If someone calls at 2 AM, the system can instantly text them an emergency booking link or forward the call to your on-call technician's cell phone.
Can my dispatchers and field techs both use the app?
Yes. We offer unlimited team members. Your office dispatchers can manage the desktop calendar, while your field technicians use the mobile app to text clients and collect payments on site.
Does this replace my current field service software?
It can replace basic tools, but many plumbers use our software alongside platforms like ServiceTitan or Housecall Pro. We handle the front-end marketing, missed calls, and reviews, while your FSM handles the heavy dispatching.
Is the text-to-pay feature secure for my clients?
Absolutely. Our invoicing system is powered by Stripe, featuring bank-level SSL encryption. Your clients simply tap the link in their text messages to pay via Apple Pay, Google Pay, or credit card.
Do the automated text messages sound like a robot?
No, because you write them. We help you configure natural, conversational templates (e.g., "Hey, sorry I missed your call, I'm fixing a leak. What do you need help with?") so customers feel like they are talking to a real human.
What We Do: The Core Features
A complete toolkit to capture leads, manage communication, and get paid faster.
Missed Call Text-Back
Never lose a lead to voicemail again. Our system instantly texts back unanswered calls so you can start a conversation immediately.
Unified Mobile Inbox
Manage all your text messages, emails, Facebook messages, and Instagram DMs from one single dashboard and mobile app.
Automated Google Reviews
Build your online reputation on autopilot. Automatically text customers a link to leave a 5-star review as soon as a job is finished.
Easy Scheduling & CRM
Keep track of every customer in a visual pipeline and let them book available times directly onto your synced calendar.
Text-to-Pay Invoicing
Stop chasing down physical checks. Send secure, itemized payment links right to your customer's phone so you get paid on site.
Marketing Automations
Wake up old leads and reactivate past customers by sending targeted text or email campaigns offering seasonal specials.
Reclaim Your Time. Upgrade Your Image.
Stop letting your working hours dictate your customer service. Establish a clear boundary between work and life while providing an exceptional, responsive experience that modern customers expect.
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